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The Handbook of Customer Satisfaction and Loyalty Measurement The Handbook of Customer Satisfaction and Loyalty Measurement by Nigel Hill, Jim Alexander

The Handbook of Customer Satisfaction and Loyalty Measurement

by Nigel Hill, Jim Alexander


ISBN 13: 9780566087448

Format: Hardcover (288 pages)
Publisher: Routledge
Published: 28 Sep 2006

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New : $128.32  
New : $128.32